Shipping policy

SHIPPING

GENERAL INFORMATION

All the Sibela's shipments They begin to prepare once the order confirmation is obtained, this process can take about 24-72 hours. Taking into account that if the order is placed after 3:00 p.m. on that day, it will not be counted as a business day. If your order takes longer than it should, contact our customer service department at the following email help@sibelastudio.com

All the conditions set out below may vary in times of high demand, Black Friday, Cyber Monday, Christmas or Sales, in these cases shipments may be delayed, the entire Sibela team will be working to arrive on time, in case this happens do not hesitate to contact contact us.

For all shipments made to Spain, the company in charge is Seur. For any questions or comments about the order, you can consult the following email help@sibelastudio.com

SHIPPING TO SPAIN

  • Shipments in Spain (Peninsula) standard 3.50€
  • Delivery term: 24/72 hours , 24/48 h, in the event that the order has been placed before 3:00 p.m. Up to 72 hours. if the order has been placed after 3:00 p.m.
  • Shipments to Spain (Peninsula) express 6€ (Delivery before 2:00 p.m.)
  • Delivery term: 24/48 hours , 24 hours, in the event that the order has been placed before 3:00 p.m. 48 hours if the order has been placed after 3:00 p.m.

BALEARIC ISLANDS
  • Shipments in the Balearic Islands (Express) 5
  • Delivery term: 48/72 hours. 48 hours, in the event that the order has been placed before 3 pm. 72 hours, in the event that the order has been placed after 3:00 p.m.

 

SIBELA INTERNATIONAL SHIPPING

For international orders, the company in charge of transportation is: sure

 

PORTUGAL

  • Shipments in Portugal standard 44,fifty
  • Delivery term: 48/72 hours. 48 hours, in the event that the order has been placed before 3 pm. 72 hours, in the event that the order has been placed after 3:00 p.m.

EUROPEAN UNION
  • Shipments European Union standard– 5.50€
  • (France, Italy, Germany, United Kingdom, Holland, Austria, Belgium and Luxembourg)
  • Delivery term: 4 to 6 business days.

For any questions or queries about prices outside these destinations, do not hesitate to contact us.