Shipping policy
SHIPPING
GENERAL INFORMATION
All the Sibela's shipments They begin to prepare once the order confirmation is obtained, this process can take about 24-72 hours. Taking into account that if the order is placed after 3:00 p.m. on that day, it will not be counted as a business day. If your order takes longer than it should, contact our customer service department at the following email help@sibelastudio.com
All the conditions set out below may vary in times of high demand, Black Friday, Cyber Monday, Christmas or Sales, in these cases shipments may be delayed, the entire Sibela team will be working to arrive on time, in case this happens do not hesitate to contact contact us.
For all shipments made to Spain, the company in charge is Seur. For any questions or comments about the order, you can consult the following email help@sibelastudio.com
SHIPPING TO SPAIN
- Shipments in Spain (Peninsula) standard 3.50€
- Delivery term: 24/72 hours , 24/48 h, in the event that the order has been placed before 3:00 p.m. Up to 72 hours. if the order has been placed after 3:00 p.m.
- Shipments to Spain (Peninsula) express 6€ (Delivery before 2:00 p.m.)
- Delivery term: 24/48 hours , 24 hours, in the event that the order has been placed before 3:00 p.m. 48 hours if the order has been placed after 3:00 p.m.
BALEARIC ISLANDS
- Shipments in the Balearic Islands (Express) 5
- Delivery term: 48/72 hours. 48 hours, in the event that the order has been placed before 3 pm. 72 hours, in the event that the order has been placed after 3:00 p.m.
SIBELA INTERNATIONAL SHIPPING
For international orders, the company in charge of transportation is: sure
PORTUGAL
- Shipments in Portugal standard 44,fifty
- Delivery term: 48/72 hours. 48 hours, in the event that the order has been placed before 3 pm. 72 hours, in the event that the order has been placed after 3:00 p.m.
EUROPEAN UNION
- Shipments European Union standard– 5.50€
- (France, Italy, Germany, United Kingdom, Holland, Austria, Belgium and Luxembourg)
- Delivery term: 4 to 6 business days.
For any questions or queries about prices outside these destinations, do not hesitate to contact us.
The Fleeting Crush:
At this stage, your hearts fall in love faster than a rabbit in a race. It's like Cupid drank too much coffee that morning and shot you a supersonic arrow. In the midst of this maelstrom of emotions, we neither want to exaggerate nor fall short; What you should really give is the Áine bracelet . This jewel is a tangible symbol of that lightning love, a bond that unites your hearts permanently, as a constant reminder of that magical encounter. It is simple, fine and absolutely perfect
Message Marathon:
The endless conversations! Chat late into the night, sharing memes and emojis that only the two of you understand. As if you had invented a secret language. At this stage of the relationship, where words flow endlessly, a perfect gift is Neppi earrings . After all, what girl doesn't wear earrings? These earrings are like that endless conversation that you never want to end, a conversation between colors and shapes that will make you look fantastic. Without expecting it, so let's go for the appointment!
The Awkward First Date
That memorable date where you spilled sauce on your shirt or said something completely inappropriate, but you both burst out laughing like it was the best stand-up comedy. In those moments, the only thing you need is the Anna bracelet, a fine and elegant piece of jewelry that will help you overcome any uncomfortable situation.
Anna is a jewel that symbolizes strength, elegance and natural beauty, the perfect companion for any situation, even the most clumsy and fun dates."
Is it really you?
When you start to wonder if your partner is really as perfect as they seem, and you wonder, 'Is this angel really my partner?' Spoiler: yes it is. And to show that love, what better than a princess-cut pink stone?
The Caliche ring is an exceptional jewel that captures the essence of true love.
The Battle for the Blankets
The Battle for the Blankets: The nightly fight for blankets becomes an Olympic sport at this stage. But still, cuddling in the cold of the night makes it all worth it. And when you carry the Tess wedding ring in your hand, everything is forgotten.
The Tess ring , with its elegant and simple design, is a true reflection of an extraordinary person. The stones set in four claws symbolize her strength and tenacity, qualities that lead her to success and accompany her on her future adventure.
"Netflix and Cry"
Those moments when you just want to watch a movie together, but end up crying together instead of laughing. Shared tears are the most special. At this stage of the relationship, when moments together are so important, what better gift than some earrings worthy of a "Queen" for after an afternoon on the couch?
With their large size and luminosity, these earrings will capture everyone's attention. So, after an afternoon of hugs and shared emotions, go out to dinner and continue the night with these Juliette earrings, because moments like these deserve to shine even brighter!
Unconditional support
This is when you really realize that you have a support team for life. Your partner supports you in all your crazy things, dreams, and difficult times, and you do the same for them. It is time to take an important step, and there is only one piece that fits perfectly: the Rivier necklace , a jewel that leaves no one indifferent.
We can't talk about high jewelry without mentioning the iconic Rivier necklace. This piece is one of the most complex and sophisticated jewelry.
It is the ideal choice for this special moment in your life, because unconditional support deserves a jewel at the level of that unbreakable love."
The "Forever and Always"
You get to the point where you know you're going to be together in every chapter of your story. Laughter is sweet songs and hugs are warm shelters in the midst of the storm. And at this point, all you're left with is the most special piece of all: the Éclair Ring.
With a central white stone that delicately illuminates, the Éclair Ring is a statement of light and elegance. This ring is truly unique and special, and can only be given to you by the person who has come to accompany you throughout your life.